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Jolivert Call review - Slow Down


Watch the Full Video Here: Jolivert Call Review - Slow Down



00:00:02:13 - 00:00:14:05

All right. Delver is joining us for a call review. We're going to go over intros. We're going to go over a few different stuff. So Java, I'm going to start picking calls here. All right. So let's do this one here because it's two. This is obviously an intro.


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You.


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Are you against me? Hello. Hi there, Miss Mary. How's. How's everything?


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Hello. Hello. I'm still here. I'm listening to you. Okay. How's everything been at the Portsmouth? Everything is fine. The weather is great.


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Okay, so that's better. How's everything been going out there in Portsmouth? Yeah. So you just want to. Nice and slow, though. Always remind yourself you have to. You have to go slow. Okay.


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That's good. Is it cold there? Is it closed?


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Is a beautiful spring day. Oh, I'm looking at the weather there. And they said 77 degrees and it's nice and sun. Wow. I'm in Florida myself and it's really hot. It's about, uh, you can have. Oh, wow. Yeah, it's horrible.


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Yeah. This Mary. My name is Oliver. Obviously, I'm calling because you are back. You spoke to my representative about a state approved less insurance program for Florida, Not me. For Virginia. My job was to cover the benefit, which was the question that you have. Yeah. Yeah.


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So you see how fast and how you're just, like, not really hitting it hard. Like my. Yeah, I mean, it really has to be like, very controlling. Like, give it to me once. Like I'm going to give it to you once here. So I'm just going to use the one on the on the screen here. Hey, hey, hey, Susan. How's everything been going out there in Caledonia? All right.


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Good. Good.


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That's right.


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Yeah, that's good to hear. Well, my name is Ernest over here at Senior Life Services. The reason for my call is you had spoke with one of our reps a while back regarding the state regulated life insurance programs for Michigan. My job here is to go over those benefits with you and also answer any questions that you have. So let me just confirm some information. Susan. I have you at 2278 Pierpoint Drive Southeast. Okay, perfect. I have your date of birth as 11 348. Yeah. Okay. So based on my math, that makes you 74 years old until November.


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And understand, we're looking for some coverage to leave to your spouse, your husband. And I understand that you're a non-smoker. Is all that correct? Yes. Okay. Very good. So we're consultant from Susan, which means we work for our clients and not one particular company. So our goal is always to figure out who will specifically give you the best rates and benefits. Are you with me on that?


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Yeah.


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Okay. And Susan, where are you looking for benefits for just yourself today?


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Yes.


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Okay. And see, you See how I'm just kind of like going through it and I'm being very clear and very slow.


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Yeah.


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It's a lot of it's just, you know, you just got to really think about that as you're doing it because you trail off too much. You're like, Yeah, how's everything going? You know? And then you know, you're going too fast. Okay, yeah. Let's continue on here for insurance.


00:03:22:14 - 00:03:44:05

Program for Florida, Mommy for Virginia. My job was to cover the benefit. Which the question that you have. Yeah. Yeah. How should I know? She has 22 one son, Portsmouth Parkway or Parkway. 22 slots in the parkway. The city is Portsmouth and the


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zip code is three, two, 3237704. Correct. One second.


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004. Correct. And your date of birth is December 1st, 1947. Correct. And you're looking between 5 to $50,000 coverage to live to your daughter.


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Is that right?


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How much you said again?


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You said you'll say you're looking between 25, 55,000 to 50,000 to leave behind your daughter.


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But but they said like, you know, to daughter. So you just be really clear with people like, all right, so you're going to leave. You're looking between 5 and 50,000 to leave to your daughter, right?


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Yeah. Okay.


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Uh, one quick thing. Whenever you see between 5.


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And 50 K. You notice how when I was role playing with you right there that I skipped it because it's too big a gap. It doesn't make any sense. So it's like, okay, I just say and I understand, you know, you're trying to leave some money to your spouse and yet you're a non-smoker. The reason I'm doing that, if it says 20 K and it only says 20 or 20,030 thousand, then I have a good range. If I say between 5 and 50, I don't really know where I'm going to go with that. Like, I'll find out what they really want when I get down to the bottom of the first page. And I'm asking them about like what the what the goal of the policy is.


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Okay.


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So let's see how this call ends up.


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But.


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But because I'm retired and everything already already taken care of that.


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Okay, so we just go extra coverage in a comparison? No.


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I was just listening to, you know, your insurance coverage, but I'm not going to take any more out.


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Okay. So that one you can kind of let go.


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Okay.


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All right. Four minutes. There's nine minutes right here. That's probably a good one.


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Thank you for.


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Um.


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How are you?


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Customer service.


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All right. That was customer service. Yeah. Yeah.


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That one.


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Yeah.


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I know.


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Thank you for calling the Bureau of Insurance Agent.


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What? I keep making a phone call.


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Don't even know what it is, but it doesn't matter what came moving.


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So just gotta slow.


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Down and.


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Yeah, you got to slow down and you really got to figure out what's going on with people. This is a longer call, so this is probably a good one for us to, uh, you know, watch the whole thing here.


00:06:53:06 - 00:06:53:21

Hello.


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Hello. Laura has everything. But not. Has everything. But not in Gainesville.


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It's kind of like you're like. You're hesitant. You're like, Oh, shit. You want to really? Just as soon as they answer, like, Hey, Laura, how's everything been going out there in Kensington.


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I think.


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How's everything been out there in Gainesville?


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Oh, Gainesville.


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Yes, ma'am.


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I think that's a cop. That was Moses.


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What's that?


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Moses had moisturizer for me because he was talking too much. And you, like, took over.


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Okay.


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We can skip this one, then.


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That was more just. Yeah.


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Okay.


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All right. So we need to find another intro here. There's 302.


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Okay. Do you have any?


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Hello, Miss Betty.


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Hello.


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Hi there, Betty. Hi. Thank you. How's everything been at Daniel Port of Florida? Who are you? Miss Betty. My name is Oliver. Obviously, your life services. The reason for my calls. Senior Life Services. The reason for my call is because they were about. You spoke to one of my colleague about state approved life insurance program for Florida. My job was to go get the benefit with your insurance.


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So, yeah, practice that like all day to day. Like, you know, you really want to sound the exact same every time. So give it to me once here, Like ring, ring, ring.


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Hi there, Ernest.


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Yes. How's everything? But not Daniel, part of Florida.


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Uh, things are okay. How's it going?


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Everything good? Thanks for.


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Asking.


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Ernest, My name is Oliver. Obviously in your life services. I'm calling because of that. You spoke to one of my representatives about state regulated life insurance program for Florida. My job was to provide a benefit, which you answer any question that you have. Okay, Let me confirm. Yeah, let me confirm the information.


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I can really see that info, but yeah.


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Yeah, that sounds. Yeah, that sounds a little better. So that's, like, calm. You just want to be calm. Like, if they hear, like, you're trying to get through it too fast, then they're going to be like, Well, maybe he doesn't know what he's talking about. But if you call them, then they're going to they're going to respect that more. And just like, okay, well, let's see. Let's see what he's got to say.


00:09:21:12 - 00:09:31:19

All right. I'm from Florida. My job was to go with the benefit which you enter in the question that you have. I should've asked. 319 1946. Is that correct?


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Uh huh.


00:09:37:09 - 00:09:37:24

Hello?


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Hello?


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Yeah. And you're looking for $10,000 coverage to live under. Janice Washington.


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Yeah.


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Is that your daughter?


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Yes. Mandy's.


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Oh, that's your niece. Okay. Miss Betty Wilkerson, From which many? We work for a client. Not one particular insurance company.


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So you're just like. We're consulting firm, you know, Just like. So we're consulting firm, which means.


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We work for our clients and not one.


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Particular company. So real clear. Real. Just, like, chill.


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What do you say? Looks like you.


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So just real chill.


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One particular interest.


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For.


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Which men to work for a client, not one particular insurance company. So I'll go figure. I was always going to give you specifically the best rate and the best benefit.


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Yep. And then, like with you.


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With your voice, you have to sound like.


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Like, very.


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Firm. So like, pretend like you're talking to, like, a little brother or somebody who's just not paying attention. It's like, So my name is Ernest over here at Senior Life Services. The reason for the call is you had spoken with one of our reps, almost like you're talking to somebody that doesn't know what's going on. So you need to be very clear about what's going on. Like almost like you've already said it before, like I've already said this, so I'm going to say it again. So that's, that's the tonality you want to come across. I'm calling because you recently spoke with one of our reps about state regulated life insurance programs for the state of Florida.


00:11:04:03 - 00:11:14:20

My job is to go over those benefits with you and also answer any questions that you have. So let me just confirm, you know, just really clear of where you're heading as you go down the line here.


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All right.


00:11:16:23 - 00:11:25:02

Insurance company. So our goal is to shop around for you. She was going to give you specifically the best rate and the best benefit. You want me on that?


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Yeah. You see what you shop around for. And call me back. I live on a fixed income and I can't pay that much a month. I tell you that right now.


00:11:35:08 - 00:11:43:13

Okay. Yeah. Most people we work with don't live on a fixed income. That's why our plans are very cheap and affordable. Now what? You don't use.


00:11:43:15 - 00:11:45:19

That word cheap because it's cheap and plus bad.


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Yeah.


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Looking for this benefit just for yourself today.


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Okay. What now?


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Now what are you looking for? This benefit.


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Just for yourself today.


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The benefit? Yeah. You just.


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Yeah.


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So see how it's not. It's not coming across clear. It's like. So are you looking for benefits for just yourself today?


00:12:07:23 - 00:12:09:12

Oh, yeah.


00:12:09:22 - 00:12:14:07

Surfers say it'll come across. It'll come across. Clear.


00:12:17:14 - 00:12:19:08

So let me see here. We'll continue.


00:12:20:21 - 00:12:21:11

The.


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Benefit.


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Yeah, you just.


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Yeah.


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So you have to like. Like they don't know what's going on, so you have to, like, be very clear with them. Be like. Yeah. Yeah.


00:12:32:08 - 00:12:34:08

I just said a benefit for you in a loved one.


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You could say as long as long as they understand what you're saying. Like she's she's she's lost. She doesn't know what's going on.


00:12:42:13 - 00:12:44:10

Yeah. Just realized that she is lost.


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She can't have them.


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We can't have them lost.


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Yeah. Got that.


00:12:51:16 - 00:12:59:20

So even if we have to back up and we go over what we already went over, we still have to do that because the person can't be sitting there like, well, don't really know what we're even talking about anymore.


00:13:01:13 - 00:13:02:21

What about benefit?


00:13:03:03 - 00:13:05:08

We're just looking for yourself. Or for a loved one.


00:13:08:01 - 00:13:08:16

Yeah.


00:13:08:23 - 00:13:25:20

So you're talking so fast. You're looking for yourself for a loved one. You know that. They don't know what you're saying. So it really just comes down to, like, the same thing that we kind of went over the first time. It just has to slow down. You have to make sure that you can't move forward without them understanding what you're already covered.


00:13:26:13 - 00:13:27:05

All right.


00:13:27:20 - 00:13:34:08

So let's all right, let's look at another one, because this is just off the rails and, ah, because you're losing. You're losing.


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Control of the conversation. And as soon as we lose control, we might as well just hang up because we can't. It's hard. It's really hard to gain back.


00:13:45:16 - 00:13:47:24

All right. So let me find another one here.


00:13:52:14 - 00:13:53:04

I.


00:13:55:13 - 00:13:59:14

So right now to slow down, just listen to what they're saying. But also.


00:14:01:19 - 00:14:04:16

Just be really clear of what you're trying to come across and say,


00:14:06:11 - 00:14:08:01

All right, so let's find another call.


00:14:11:06 - 00:14:13:04

Oh, yeah. So this is one minute.


00:14:14:10 - 00:14:16:00

Hello? Hello?


00:14:17:02 - 00:14:19:15

Hi there, Terry. Has everything been out there?


00:14:20:09 - 00:14:20:24

Hoochie.


00:14:21:07 - 00:14:22:06

You're doing fine, man.


00:14:23:02 - 00:14:23:21

All right.


00:14:24:08 - 00:14:25:02

Terry. My name is.


00:14:25:04 - 00:14:25:19

Oliver.


00:14:25:23 - 00:14:30:02

Oh, yeah. Senior Life Services. I'm calling because you recently spoke to.


00:14:30:05 - 00:14:37:21

I'm presented by state regulated life insurance programs for Florida. My job should provide a benefit to insurance.


00:14:38:13 - 00:14:39:03

You got to.


00:14:39:05 - 00:14:40:04

Come back after 430, sir.


00:14:41:07 - 00:14:45:14

Can you please repeat that? Huh? Call you back after 4 p.m.?


00:14:46:05 - 00:14:48:07

Yes, sir. For 30.


00:14:50:00 - 00:14:55:16

Okay. Let me just confirm this information. Actually, I just realized 154 Green Street, Karachi.


00:14:55:22 - 00:14:56:12

Correct?


00:14:56:18 - 00:14:57:08

That's correct.


00:14:57:19 - 00:14:58:10

And you did.


00:14:58:12 - 00:15:00:06

A birth is 224.


00:15:00:08 - 00:15:01:07

1963.


00:15:01:22 - 00:15:02:12

Yes. Right.


00:15:03:03 - 00:15:07:16

And you're looking for between 5 to $6000 to your daughter?


00:15:07:24 - 00:15:08:14

Yes, sir.


00:15:09:00 - 00:15:11:18

All right. I'll give you a call back at 430.


00:15:12:09 - 00:15:12:24

Okay.


00:15:13:06 - 00:15:13:22

All right. Have a good.


00:15:13:24 - 00:15:14:14

Day.


00:15:16:14 - 00:15:48:11

Okay. So that's not bad. That's not bad because you're you're confirming the information. You didn't let them just go. So that's super important that you're like, okay, I'm going to confirm this information before. Just, you know, set a callback for you. Okay. You could have even took it a little bit further. You could have simply been like, okay, let me set that callback. Let me confirm. You did the right thing. You said let me confirm the information. So after you confirm it and be like, okay, when I call you back at 430, um, you know, we'll talk about, you know, your wife and or your beneficiary, and we'll figure out which plan is actually best. Okay. Sound good? All right, so I'll see you at 430.


00:15:49:11 - 00:15:50:16

Okay? Yeah, I'll say.


00:15:50:18 - 00:15:51:08

That next time.


00:15:51:12 - 00:16:02:02

But you did good. So, like, you confirm, instead of being like, Yeah, I'll call you back, you're like, uh, all right, let me confirm this information. Make sure that you actually do you know, you're interested in this before actually set a callback.


00:16:03:23 - 00:16:07:03

All right, so. So here's a 19 minute, 44 seconds.


00:16:13:13 - 00:16:14:03

Hello.


00:16:15:03 - 00:16:19:14

Good morning. Carmen has been there in the part of Florida.


00:16:21:03 - 00:16:22:16

That's okay. So far, so good.


00:16:23:08 - 00:16:31:17

Okay. That's good to hear, ma'am. My name is Oliver of the Australian Life Services. I'm calling because Becky was in our website.


00:16:32:00 - 00:16:33:10

Looking for state approved.


00:16:33:12 - 00:16:34:19

Life insurance program.


00:16:34:21 - 00:16:35:13

For Florida.


00:16:36:07 - 00:16:36:24

So this is.


00:16:37:09 - 00:16:49:12

So you're not coming across super clear like some of the words, but this is much slower, much better pace, tonality like, okay, slow down, This is much better. This is what you want, what you want to hear. My job.


00:16:49:14 - 00:16:50:19

Was to go with a benefit, would.


00:16:51:00 - 00:16:52:17

Answer any question that you have.


00:16:53:01 - 00:16:53:20

Benefits.


00:16:53:24 - 00:16:54:14

With.


00:16:54:16 - 00:16:55:06

Your. I sure.


00:16:55:08 - 00:16:55:23

Did a.


00:16:56:04 - 00:17:00:21

20th. So I got to speak slower and then like Michigan, like louder.


00:17:01:11 - 00:17:06:18

Louder and slower. Because if if you're speaking a little not not you're not going to start screaming clearly.


00:17:06:21 - 00:17:08:05

Yeah, yeah. No, no, no.


00:17:08:13 - 00:17:41:05

Yeah. Um, but yeah, like just clear, like, really enunciate like, like you're like if you're, uh, you know, rapping or something, you know, you want to be able to, like, really make out every word that you're saying very clearly. All right? People were enunciating, like, hard. Definitely have something to say. Like, if I see if I say, okay, great. Is that business that you typically handle yourself? Say how it's different than okay, that's, you know, benefits. You know, you typically hand yourself. It's a big huge difference. Like they don't know what's going on if if they can't understand the questions.


00:17:42:06 - 00:17:43:07

Seven, is that correct?


00:17:44:05 - 00:17:44:19

Correct.


00:17:45:14 - 00:17:48:05

And you're looking for $25,000 coverage to live.


00:17:48:07 - 00:17:49:07

Muhammad Jazz.


00:17:50:23 - 00:17:51:13

Correct.


00:17:52:12 - 00:17:55:10

Okay. Miss Carmen Wilkerson, Affirm, which.


00:17:55:12 - 00:18:02:20

Means you work for a client, not one particular company. So I'll go list your shopping around for you. She was going to be specifically the best rate.


00:18:02:24 - 00:18:03:18

And the best.


00:18:03:20 - 00:18:05:05

Benefit you give me on that.


00:18:07:11 - 00:18:09:15

$1,000 in cash. I hear.


00:18:09:17 - 00:18:10:07

You.


00:18:10:23 - 00:18:19:02

Okay, So. So it's kind of like. Yeah, that was better. That was much better than before. But it's like, you know, are you with me on that? You're actually confirming. That's very good. Okay.


00:18:19:17 - 00:18:22:12

Now, what are you looking for? Benefit just for yourself today?


00:18:25:03 - 00:18:26:11

Do you think I was worth it.


00:18:26:14 - 00:18:28:10

For a different.


00:18:29:04 - 00:18:51:00

So that's where. That's where it's coming like. And so now where are you looking for benefits for just yourself today or just for yourself today? Where are you looking for benefits just for yourself today? So it's got to be like a real nice question. It's got to be clear that it's a question. So if your voice needs to go up a little bit at the end, like, all right, so we're looking for benefits for just yourself today. And that will give you the answer because they can tell it's a question.


00:18:52:12 - 00:18:53:20

Now we're looking for benefit.


00:18:54:13 - 00:18:55:03

Today.


00:18:55:14 - 00:18:56:05

Like that.


00:18:56:08 - 00:18:58:07

Yeah. So do it again. Give it to me one more time.


00:18:58:16 - 00:18:59:14

Now we're looking for.


00:18:59:16 - 00:19:01:04

Benefit just for yourself today.


00:19:01:17 - 00:19:05:19

That's better. So just for yourself today, like. And then you could tell. That's a question.


00:19:07:04 - 00:19:08:19

Okay. You're looking just for yourself.


00:19:10:19 - 00:19:15:13

This is the more important. I don't think I understand this lady at all.


00:19:16:15 - 00:19:17:05

The day was.


00:19:17:07 - 00:19:17:22

So bad that will.


00:19:17:24 - 00:19:19:09

Just keep talking to her. But like.


00:19:19:12 - 00:19:21:12

I'm mostly there. Understand what she was saying?


00:19:21:20 - 00:19:29:12

Yeah, but she doesn't understand you either. So you can neither one of you guys understand each other. So that's why you got to slow down and get on pace. So that way you guys are both on the same page.


00:19:30:08 - 00:19:30:23

All right?


00:19:31:21 - 00:19:33:10

This is the most important for me.


00:19:33:23 - 00:19:35:02

Okay. Okay.


00:19:35:23 - 00:19:37:21

Is this a business you typically handle yourself?


00:19:39:06 - 00:19:40:08

I don't have no business.


00:19:42:12 - 00:19:43:07

You say? Yes.


00:19:44:05 - 00:19:46:07

I don't have any business.


00:19:46:23 - 00:19:48:02

Thanks for being here, everybody.


00:19:48:15 - 00:19:49:05

So you.


00:19:49:07 - 00:19:49:23

Were looking for some.


00:19:49:24 - 00:19:50:24

Life insurance, right?


00:19:54:02 - 00:19:55:21

Yeah. Okay.


00:19:56:14 - 00:19:59:01

As a beneficiary. As a jazz. What?


00:19:59:24 - 00:20:00:20

His last name.


00:20:02:13 - 00:20:03:03

What?


00:20:03:10 - 00:20:08:08

Jazz. What's what? What was your last name? My.


00:20:08:15 - 00:20:10:24

My, my last name.


00:20:11:12 - 00:20:12:12

No jazz. Last name.


00:20:13:23 - 00:20:14:12

That's it.


00:20:15:12 - 00:20:16:02

Yeah.


00:20:16:12 - 00:20:21:20

The beneficiary was jazz. Right? But what's their last name? Abraham. That was a horrible call.


00:20:22:24 - 00:20:23:14

Well.


00:20:24:02 - 00:20:25:08

That was a horrible call.


00:20:26:15 - 00:20:56:23

Yeah. It's just like she's not understanding, like, what's going on. So that's why you could have spent a little time with her. Like, she's like, don't have any business. You could ask like, okay, so this I mean, you tried you said, okay, this is you're looking for life insurance, right? Okay. And then you confirm that. But you might with somebody like this, that doesn't seem like they know what's going on. You might want to spend a little more time with that, be like, all right, so this is life insurance money's going to go to jazz. Then he's going to take it down to the funeral home and he's going to take care of all your final affairs. That's what you're trying to accomplish. Like, if you can't get an answer like that out of him, then you can just get off the phone.


00:20:57:14 - 00:20:58:05

All right?


00:20:58:16 - 00:20:59:06

Yeah.


00:20:59:08 - 00:21:01:12

So always, always shadowing.


00:21:02:16 - 00:21:03:06

What's that?


00:21:03:14 - 00:21:21:02

I was shadowing Moses. Right. Um, so when he asked the question, like, why are they looking for this policy? What are they trying to do? Like, is it just for final expenses and they're trying to leave a little money behind? You go over that. Like, just wanted to tell you that that's not. Yeah.


00:21:21:17 - 00:21:23:07

Yeah, that's. And that's pretty much what I taught him.


00:21:23:09 - 00:21:25:19

As far as like, you know, you need answers.


00:21:25:21 - 00:21:26:16

To those questions.


00:21:26:18 - 00:21:29:08

Like if there is no Yeah. If there's no goal.


00:21:29:10 - 00:21:31:07

Of this policy or you don't know who you're.


00:21:31:09 - 00:21:31:24

Leaving the money.


00:21:32:01 - 00:21:33:17

To, then you are not going to.


00:21:33:19 - 00:21:37:18

Make that sale because there's no need. Like you have no reason to actually be selling it to them.


00:21:38:06 - 00:21:39:17

Yeah, they're just going to wish you a time.


00:21:40:00 - 00:21:41:19

Yeah, exactly. Give me one second.


00:21:43:17 - 00:21:45:17

No. All right, let's keep it rolling.


00:21:49:17 - 00:21:51:20

Sabella Did.


00:21:53:13 - 00:21:54:03

You think.


00:21:55:12 - 00:21:56:13

Is that your daughter?


00:21:57:02 - 00:21:57:22

My daughter.


00:21:58:09 - 00:21:59:11

Okay. Okay.


00:22:00:10 - 00:22:01:10

So would this be a first.


00:22:01:12 - 00:22:02:06

Policy for you?


00:22:02:19 - 00:22:04:09

Because you want.


00:22:04:19 - 00:22:37:24

See how fast that is? It's like it's too abrupt. It's like, okay. Yeah. So that would be your daughter. And then. Okay, so this would this be a first policy for you? Because they don't know. Like if the question is going to come out of nowhere, it can't be like really quick, like because they don't know. They don't know that question is coming like, all right, is this be a first policy for you? It's like, what? What are we talking about? So if you're if you're very calm, I'd be like, okay, so your daughter's a beneficiary. Would this be a first policy for, you know, already have some. Okay, then. All right. Is that something you put in place a long time ago or is that pretty recent? You know, just simple.


00:22:38:11 - 00:22:40:00

Is this a first policy for you.


00:22:40:23 - 00:22:52:03

Know, I haven't a policy. I don't going to k it's going to be able to keep it because I cannot have that money to to keep it that stuff.


00:22:52:16 - 00:22:54:13

Okay. Okay. Okay. That makes sense.


00:22:55:13 - 00:22:56:20

Um, Miss Jasmine.


00:22:56:22 - 00:22:59:03

Have you ever had to go to the process of taking.


00:22:59:05 - 00:23:00:07

Care of somebody's final.


00:23:00:09 - 00:23:01:12

Expenses yourself?


00:23:03:10 - 00:23:08:06

I don't know. I asked. I wanted to. Abraham and Jasmine.


00:23:08:08 - 00:23:10:03

What was that? A good question.


00:23:10:18 - 00:23:11:13

They do want.


00:23:11:23 - 00:23:12:13

Is it?


00:23:12:15 - 00:23:17:12

What actually, like? Not properly. Right? She just got that confused, I guess.


00:23:18:03 - 00:23:27:17

Yeah. Would you? Yeah. And then you just got to get her back on track if they're answering the wrong questions. It's not like it's a big deal. As long as you get them back to talking about what they need to talk about, you know?


00:23:28:18 - 00:23:29:08

Oh.


00:23:31:09 - 00:23:32:19

And it's going to be paid for.


00:23:33:14 - 00:23:35:11

Oh, okay. Around


00:23:37:03 - 00:23:37:18

the.


00:23:38:02 - 00:23:38:17

Table to.


00:23:41:00 - 00:23:41:15

Hello?


00:23:42:02 - 00:23:43:19

Hello? I'm here. Yeah.


00:23:44:00 - 00:23:47:21

Yeah. Oh, sorry about that. My stomach is hurting.


00:23:50:21 - 00:23:53:12

Is there any way I can have jasmine number? I could give her a call.


00:23:55:20 - 00:24:04:04

Okay, so you don't want to go right into that? Like. Like. Okay. Um, you know, you want to avoid calling anybody else at first.


00:24:04:07 - 00:24:08:15

You can even go to my daughter. Yeah, sure. Okay. What's your number? Let me see. It's


00:24:10:06 - 00:24:12:11

813 417.


00:24:14:03 - 00:24:14:18

Um.


00:24:16:02 - 00:24:16:17

Oh, God.


00:24:18:05 - 00:24:20:05

I said she handle your finances?


00:24:21:17 - 00:24:23:06

No, I had to. I.


00:24:23:19 - 00:24:30:01

Okay, so now that you know that she handles all the finances, proceed as normal and present to her because she's not going to call her daughter.


00:24:31:16 - 00:24:32:18

Okay. Okay.


00:24:33:20 - 00:24:35:14

So your goal is to make sure that.


00:24:35:16 - 00:24:38:01

Whenever you pass, you have something to bury you, right?


00:24:39:05 - 00:24:40:00

That's right.


00:24:40:10 - 00:24:41:01

Okay.


00:24:41:12 - 00:24:43:01

Based on everything you said to me.


00:24:43:03 - 00:24:44:00

Whole life policies.


00:24:44:02 - 00:24:44:17

And practices.


00:24:44:19 - 00:24:48:04

For you. Let me tell you why. All of our plans are for.


00:24:48:06 - 00:24:48:21

Members.


00:24:48:23 - 00:24:50:09

Benefit for.


00:24:50:11 - 00:24:51:01

Senior life.


00:24:51:03 - 00:24:51:18

Services.


00:24:52:04 - 00:24:52:19

The company.


00:24:53:09 - 00:24:54:08

We work with, many.


00:24:54:10 - 00:24:55:10

Reputable insurance.


00:24:55:12 - 00:25:01:04

Company, has it quickly. Women insurance company designed products for customer.


00:25:01:16 - 00:25:19:13

So now you're just you're just trying to get through this part. It's not about getting through it. It's about conveying the message. So you want to be very nice and calm with this go over these benefits because these people will use these benefits. Do you understand what I mean by like, you're just trying to get through it instead of like reading and actually, like, presenting it.


00:25:20:14 - 00:25:23:09

Uh, no, not really. Was just supposed to go slower.


00:25:23:20 - 00:25:26:24

Yeah, because, like, you're flying through this watch situation.


00:25:27:08 - 00:25:30:05

That must be stressful and federally regulated.


00:25:30:16 - 00:25:32:03

And backed by the government.


00:25:32:21 - 00:25:42:13

And I spoke too soon. So you're calming. You're slowing down and calming down right here. So that's good. Okay. Before when you start you've started that that paragraph, you're like that, like, really fast.


00:25:42:17 - 00:25:45:04

Yeah, I felt like I was zooming. Yeah.


00:25:45:13 - 00:25:46:11

They said approval.


00:25:46:13 - 00:25:48:16

Lifelines, which meant the premium never go.


00:25:48:18 - 00:25:51:16

Up and down. Yeah.


00:25:52:03 - 00:25:55:14

Which makes sure that Jasmine would never have to come up with a wheelbarrow full.


00:25:55:16 - 00:25:56:08

Of cash if you were.


00:25:56:10 - 00:25:57:01

Ever to pass.


00:25:59:07 - 00:26:05:06

By. She's going to take the bait. It's just going to have the benefit or. Or whatever I have.


00:26:06:19 - 00:26:07:24

Yeah. Yeah, for sure.


00:26:08:12 - 00:26:11:23

The benefit that you can pay for the barrier.


00:26:12:11 - 00:26:15:22

Okay. Okay. The benefit payout to your family.


00:26:15:24 - 00:26:24:20

100% tax free. And unlike most companies that are immediately and will require them to be a plus, trading with a Better Business Bureau. You follow me? So far.


00:26:25:10 - 00:26:26:00

Nobody.


00:26:26:13 - 00:26:34:20

All right. So you're following me so far is very good. And then you just got to slow down. Everything's about slowing down, enunciating really clearly of what you're trying to convey to.


00:26:35:04 - 00:26:37:18

You so far. Yeah. Okay.


00:26:37:20 - 00:26:40:02

Now that you told me a lot about yourself and why.


00:26:40:04 - 00:26:40:20

This is important.


00:26:40:22 - 00:26:41:12

To you.


00:26:41:18 - 00:26:43:00

What I want you to do not take.


00:26:43:02 - 00:26:44:08

Some time and actually some health.


00:26:44:10 - 00:26:46:20

Question When they look at life insurance.


00:26:47:04 - 00:26:50:08

Make sure you use an S on that. Like questions, like some health questions.


00:26:50:10 - 00:26:53:05

So yeah, no expenses.


00:26:53:10 - 00:26:55:00

You always want to ask some.


00:26:55:02 - 00:26:56:12

Health question because you like to get a.


00:26:56:14 - 00:26:58:01

Better plans and better rates.


00:26:58:06 - 00:27:08:05

See how you're just like you're when you when you try to get through stuff, it doesn't come across real clear. So it's like, like that sentence right there, a better rate saw. Just give it to you.


00:27:08:12 - 00:27:10:20

So now that you told me a lot about yourself and why this is.


00:27:10:22 - 00:27:13:01

Important to you, what I want to do now is take.


00:27:13:03 - 00:27:19:18

The time to ask you some health questions. So whenever you look at life insurance or policies that pay for final expenses, you always.


00:27:19:20 - 00:27:21:04

Want to be asked health questions.


00:27:21:06 - 00:27:24:00

Because it allows you to get a better plan and a better rate.


00:27:24:02 - 00:27:25:20

So I've been doing this a long time.


00:27:25:22 - 00:27:28:05

So don't need to read every question off of every.


00:27:28:07 - 00:27:30:07

Application. I know what company is going to be.


00:27:30:09 - 00:27:38:20

Best simply by asking a few general questions. Does that sound fair enough? Perfect. Yes. Okay.


00:27:38:22 - 00:27:41:11

I've been doing this for a long time, so I don't need to read every.


00:27:41:13 - 00:27:47:11

Question of every application. I know a company B best by asking a few general questions. Does that sound fair enough?


00:27:50:06 - 00:27:51:05

This is good enough.


00:27:51:24 - 00:27:52:14

Okay.


00:27:53:17 - 00:27:54:13

Miss Carmen, what's.


00:27:54:15 - 00:27:55:21

Your current height in weight?


00:27:56:13 - 00:27:58:16

Just never really high seven.


00:28:00:00 - 00:28:05:01

I don't know if you still five seven because they are designed to shrink a little bit.


00:28:06:22 - 00:28:07:12

Yeah.


00:28:07:18 - 00:28:08:12

But that's not all.


00:28:11:03 - 00:28:16:23

The my waist. 200. 200 to £2. 200.


00:28:17:08 - 00:28:17:23

Okay.


00:28:19:21 - 00:28:20:15

Um, do you have.


00:28:20:17 - 00:28:22:12

A primary doctor that you go to?


00:28:23:05 - 00:28:23:21

Yes.


00:28:24:08 - 00:28:25:06

What's his name


00:28:27:02 - 00:28:27:17

is


00:28:29:17 - 00:28:30:07

Nothing.


00:28:30:09 - 00:28:35:14

Is a very good guess. Yeah. I had a UnitedHealthCare.


00:28:36:13 - 00:28:37:18

Okay, we're doing this.


00:28:38:11 - 00:28:40:11

Does he base around where you live?


00:28:41:22 - 00:28:48:14

Yes, he lives around where I live. He studied the practices around. What is it? Is it.


00:28:49:03 - 00:28:49:18

Change.


00:28:51:04 - 00:28:52:04

Weight? Is it Wayne.


00:28:52:06 - 00:28:52:21

Rodriguez?


00:28:53:11 - 00:29:01:13

No. Let me see. I think I have it in my car. Okay. Wait one minute. Yeah. I finally give it to you. Gladly.


00:29:02:08 - 00:29:04:15

Take your time. Uh.


00:29:06:09 - 00:29:07:11

In the last ten years.


00:29:10:12 - 00:29:11:02

Yes, ma'am.


00:29:12:11 - 00:29:16:00

Any issue with your heart, heart attack and just heart failure?


00:29:16:12 - 00:29:18:18

Patient No, no.


00:29:19:22 - 00:29:21:13

I don't have any of those conditions.


00:29:22:03 - 00:29:22:18

Okay?


00:29:23:02 - 00:29:24:09

And you should with your lung and.


00:29:26:05 - 00:29:26:20

Required.


00:29:27:14 - 00:29:28:10

Oxygen equipment.


00:29:29:10 - 00:29:32:00

Okay. Any form of cancer in your lifetime?


00:29:32:17 - 00:29:33:07

No.


00:29:34:00 - 00:29:36:07

Okay. Parkinson's, stroke or seizures?


00:29:37:22 - 00:29:39:13

No, I don't have a seizure.


00:29:39:15 - 00:29:40:07

Okay. Are you.


00:29:40:09 - 00:29:40:24

Diabetic?


00:29:41:17 - 00:29:42:10

Yes.


00:29:43:02 - 00:29:43:17

Okay.


00:29:43:23 - 00:29:45:02

Are you taking insulin?


00:29:46:21 - 00:29:49:11

I used to taking insulin, not taking anything anymore.


00:29:50:00 - 00:29:53:08

Okay. When did you start taking insulin before you turn 30 or was.


00:29:53:10 - 00:29:54:03

It after that?


00:29:55:15 - 00:30:11:16

I think the insulin, because I had an operation many years ago, that's my past operation. I lost on balance and I well, a lot of power. That's why I gave it.


00:30:12:19 - 00:30:14:09

Sure. Okay. So that was after.


00:30:14:11 - 00:30:15:01

50, right?


00:30:15:03 - 00:30:17:13

Correct. Yeah. Okay.


00:30:19:13 - 00:30:21:19

Um, do you have any issue with appetite?


00:30:22:12 - 00:30:23:11

So when she's laughing and.


00:30:23:13 - 00:30:27:12

Talking about, like, uh, her health, you can't mean you can.


00:30:27:14 - 00:30:35:00

Spend time here if you want to build a little rapport, but you know, you're doing fine. Just. You just got to get through the questions, go through all of them.


00:30:35:02 - 00:30:41:10

It's liver disease. With drugs or alcohol confined to a bed? No. No.


00:30:42:04 - 00:30:42:19

No.


00:30:43:03 - 00:30:44:22

Are you sure? With medication?


00:30:46:12 - 00:30:50:11

I think I have it in my medication. Yes, I have another medication.


00:30:51:07 - 00:30:51:22

For.


00:30:52:08 - 00:30:58:09

My eye, for depression. And I take only two pills. One in the morning, one day, and.


00:30:59:03 - 00:30:59:18

Okay.


00:31:00:21 - 00:31:03:16

That's what I have to take a couple of them.


00:31:04:10 - 00:31:05:01

Okay.


00:31:06:16 - 00:31:12:13

The insurance company. You're not going to worry about those too much. Those are not, like, such a big deal. So I'm going to take a.


00:31:12:15 - 00:31:14:05

Look for what you qualify for.


00:31:14:22 - 00:31:15:13

There are a lot of different.


00:31:15:15 - 00:31:16:09

Programs out there.


00:31:16:18 - 00:31:19:17

I never get a of stuff in the mail and shit on TV.


00:31:20:08 - 00:31:22:16

Okay. So, I mean, it sounds really loud.


00:31:22:18 - 00:31:23:18

From where?


00:31:23:20 - 00:31:25:06

Like, I don't know if it's you, but.


00:31:25:10 - 00:31:26:23

So you really got to slow down.


00:31:27:00 - 00:31:28:24

So that's the main thing around like.


00:31:29:01 - 00:31:34:06

For this whole session. They have to hear these words. Mean there's the tonality of.


00:31:34:08 - 00:31:34:24

These words is going to.


00:31:35:01 - 00:31:42:08

Be more important than what you're actually saying. So it's got to be like, I'm like, I'm going to take a look here, what you qualify for. So there are a lot of different life insurance.


00:31:42:10 - 00:31:43:00

Programs out.


00:31:43:02 - 00:31:56:11

There. Like, I know you get all sorts of stuff in the mail. You see stuff on TV. So for the purpose of describing how we work versus the others, do you know the difference between term and whole life coverage? Like, okay, no.


00:31:56:20 - 00:31:59:04

It doesn't matter. It doesn't matter what they say here.


00:31:59:14 - 00:32:17:10

It's like, okay, so the reason the reason I bring it up is because, you know, there are a lot of different life insurance programs out there. So mean. I want you to choose the best choice of which type of insurance to have because they're not all the same. Some are going to be better than others. But you need to know the facts to make a sound decision. See how you're saying it there.


00:32:17:23 - 00:32:18:23

Are you on your family?


00:32:19:15 - 00:32:23:20

Yeah. So say it to me. Like to make a sound decision for you and your family.


00:32:24:04 - 00:32:26:16

Yeah. I'm sure you received others from Globe life.


00:32:27:03 - 00:32:28:21

Or friends from life insurance. Right?


00:32:29:19 - 00:32:32:13

All right. Calm down, though. So. So I didn't hear.


00:32:33:01 - 00:32:33:18

Okay.


00:32:34:03 - 00:32:39:19

I'm sure you received letters from Globe Life, AARP offering your term life insurance. Right.


00:32:40:09 - 00:32:51:01

See how much better that is? Like, I could hear like, did not hear a term life insurance on the first time you said that. Like, if I'm like if I'm missing words and I know what you're supposed to say, you know that they're missing words.


00:32:52:07 - 00:32:53:05

You often say the.


00:32:53:07 - 00:32:58:20

Interest is good to 80. What they want to tell you is what happened after age 80.


00:32:59:04 - 00:33:00:23

Just like after age. It Yeah.


00:33:01:11 - 00:33:02:13

What happened is you lose.


00:33:03:09 - 00:33:12:17

Your interest no matter how much money you put in. They keep the money and you get no benefit. The point is, why would your insurance is going to cancel before you go.


00:33:13:10 - 00:33:14:10

Perfect like that?


00:33:14:19 - 00:33:25:12

Yes, exactly like that. So you can even be that slow with it. Like you can go a little bit faster, but you can it's better to go slow. And their understanding what you're saying than it is to go fast.


00:33:25:14 - 00:33:26:09

And then, you.


00:33:26:11 - 00:33:28:14

Know, at the end they have no idea what's really going on.


00:33:29:07 - 00:33:30:12

Okay. Yeah.


00:33:30:14 - 00:33:31:23

So hopefully that was helpful.


00:33:32:02 - 00:33:35:14

Help for Albert. But yeah, it's really just about slowing.


00:33:35:16 - 00:33:43:17

Down, you know, making sure that the clients know what you're saying. Because if they don't know what you're saying, then they're going to be like, What? What? And then at the end they're.


00:33:43:19 - 00:33:44:09

Like, Now he's.


00:33:44:11 - 00:33:49:04

Asking me for money. And it's like, Well, what the fuck? Like, they don't like you don't like it, Don't know.


00:33:49:07 - 00:33:52:12

If you don't know what's going on at the end. It's just not going to work very well.


00:33:53:15 - 00:33:58:12

All right, guys, That's good. Yeah. So good session, dude. I'll stop this.



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